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Frequently Asked Questions

» Do I Qualify?
» How do I make a claim?
» What if I cannot find my P.60?
» What if I cannot remember all the sites I was working on?
» What is a tax year?
» How much do you charge?
» What does no refund-no fee mean?
» How far back can I claim?
» How much will I get back?
» When will I receive my refund?
» Do I need to have any receipts?
» What happens if the Inland Revenue raise an Enquiry?


» Do I Qualify?

If you are permanently employed, paid under PAYE, drive your own vehicle to and from temporary workplaces, and are not based on any one site for 24 months or longer you will probably qualify, please send for further information.

Many people have been told by the Inland Revenue that they were not eligible for a tax refund, but thanks to Rift successfully compiling their claims, many clients have received money that the Inland Revenue have been sitting on - but which is rightfully the worker’s to claim.

» How do I make a claim?

Complete our pack for the relevant tax year and return it to us together with all requested information. We produce a tax return, which is sent to you for approval and signature, we then forward this to the Inland Revenue who will in turn process the tax return and send any refund to our clients account. Our agreed fee is deducted from the amount and the remainder will be sent to you by cheque or paid directly into your bank account.

» What if I cannot find my P.60?

Do not worry, we should be able to obtain the PAYE and tax details from the Inland Revenue after you have signed the form 64-8 authorising us as your Agents. Alternatively you might find that information on your final payslip for the relevant tax year.

» What if I cannot remember all the sites I was working on?

Ideally you might have kept a diary or timesheets of which sites you were working on and the number of miles driven to and from that site? If not perhaps your employer could assist you?

Alternatively, perhaps you have other evidence of the miles driven; say MOT certificates which would show the number of miles you drove in each tax year? Or service records from a garage? Remember to write down all your sites and mileages from now on ready for your next claim.

» What is a tax year?

From 6th April to 5th April each year.

» How much do you charge?

For each tax year we have a minimum charge of £95 and a maximum charge of £255 with a sliding scale of charges between those figures, those charges are negotiable depending on the number of years claims we process for you and on the amount of work we have to do to complete your tax return, vat has to be added to our charges.

Rift’s fees are competitive and, unlike some agents, if the Inland Revenue do decide to ask further questions about your claim we will, for no further payment deal with the Inland Revenue on your behalf.

» What does no refund-no fee mean?

If we are not able to process a claim for you we do not charge you for our work.

» How far back can I claim?

You are able to claim back for the previous six years.

» How much will I get back?

This depends on the number of business miles you have driven (the more business miles you drive the larger the potential refund). It will also depend on any non taxed expenses your employer gave you as these have to be deducted from any claim.

Rift has assisted some of it’s clients recoup as much as £3,000 each tax year. The average refund secured using Rift’s advice and assistance is approximately £600 each tax year.

» When will I receive my refund?

It usually takes the Inland Revenue about 8-12 weeks to process tax refunds.

» Do I need to have any receipts?

Receipts are not necessary under the temporary workplace scheme but would become useful if you were claiming for a reimbursement of travel whilst using public transport.

» What happens if the Inland Revenue raise an Enquiry?

The Inland Revenue randomly select Tax Returns for an enquiry, this means that they wish to ask some questions to support the tax return but they are not permitted to write a letter nor to telephone with their queries, they have to raise an official enquiry.

Rift is unique because we carry out thorough checks on the eligibility of each client’s claim, our documentation has been developed in consultation with the Inland Revenue and has been approved by them. Thanks to Rift’s knowledge and excellent working relationship with the Inland Revenue our ‘enquiry’ rate is less than 1%, in comparison to some other companies working in this area, whose enquiry rate can be as high as 50%.

Unlike some agents, if the Inland Revenue do decide to ask further questions about your claim Rift will, for no further payment deal with the Inland Revenue on your behalf.


     
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